The journey of how lives are being reconstructed using technology in a 'Community in Tension'
Tuesday, March 31, 2009
Advice Support Network latest
Today should be an interesting day as we are testing our Drug Advice Support (DAS) on a new server. We are hoping to see if the performance will be improved as we've been experiencing problems with our old server lately. We've also seen an influx of requests to the service over the past few weeks and looking forward to see the expansion plans being executed over the next few weeks.
We have been running this service between 3 and 5pm on Tuesdays and Thursdays since its inception due to restricted resources. We currently have 19 advisors registered on the Advice Support Network and are hoping to achieve the following expansion plans:
1. Increase hours by 100% (New Proposed hours of 4pm to 8pm on Tuesdays and Thursdays)- Implementation Date [14 April 2009]
2. Increase number of Advisors online in session by 50% (We've acquired the equipment needed to implement this) - [May 2009]
3. Advisors Hub Model Completed - [May 2009]
4. Increase days by 50% (Start offering service on a Saturday as well) - [May 2009]
The above are some of the expansion plans on the horizon.